Below are several reasons why your prepaid account refill may have failed. Please understand that if your withdrawal request failed due to the following reasons, your withdrawn amount would be refunded to your ClipClaps account.
1. Unsupported Mobile Service Provider, some mobile service providers do not allow account refills performed by third-party vendors. In these cases, you will be unable to use ClipClaps to refill your prepaid cell phone account. Please choose PayPal as an alternate withdrawal method.
2. Unsupported Mobile Service Plan while your service provider may allow third-party vendors to perform prepaid account refills, your specific mobile phone plan may not. If this is the case, you will be unable to use ClipClaps to refill your prepaid cell phone account. Please choose PayPal as an alternate withdrawal method.
3. Incorrect Mobile Phone Number. If the specific phone number entered is incorrect, the prepaid account refill will not be completed. You can initiate another request to refill your prepaid account with your ClipClaps cash balance. Please check and make sure you have the correct phone number entered before you begin another prepaid account refill request.